Credits and billing

Your organization has a balance in US dollars. Top up on the Billing page from $20 to $2,000 per top-up, in whole dollars. Credit never expires. Payment is handled by Dodo Payments as merchant of record; tax may be added at checkout and is not taken from your credit.

All amounts in the API are integers in micro-USD: 1,000,000 = $1.00. A request costs

ceil(prompt_tokens × input_price_per_1M / 1,000,000) + ceil(completion_tokens × output_price_per_1M / 1,000,000)

using the model's published price, which already includes our fees and content screening.

1. Before a model runs we hold the estimated input cost (input estimate × input price), plus the largest output you allow (output cap × output price), plus an estimate of the content-screening cost. We price it at the dearest model in model + models.
2. When the request finishes we settle: charge what was used (never more than the hold) and release the rest.

Holds show as Held on the dashboard. If a request is interrupted, its hold is still settled or released; none is left open longer than 15 minutes.

curl https://api.batchwell.ai/v1/credits -H "Authorization: Bearer $BATCHWELL_API_KEY"

{ "available_micro": 48210000, "held_micro": 120000 }

Unused credit is refundable within 7 days of the top-up; after that only where the law requires. See the refund policy. EU and UK buyers waive the 14-day withdrawal right at checkout to get credit immediately; the 7-day refund still applies.